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Summary

Availability: we can discusuu

Rates: £8

References: Yes

Insurance: No

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Services Offered

Dog Walking

Dog Sitting

Dog Daycare

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About Me/ Company

Focussed, motivated and personable professional with a wealth of life and business experience in diverse sectors. Strong ability to build open and genuine relationships at all levels. Able to work alone or as part of a team, and excels in supporting, mentoring and coordinating in a positive, creative and inspiring manner. Seeking customer service orientated position within a financial organisation where I can utilise key experience and customer service skills to make a valuable contribution within a dynamic organization

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Previous Experience

Mermaid Conference Centre, Blackfriars, EC1 (August 2011 – January2014)
Responsibilities and achievements
• Managing reception and reception staff
• Co-ordinating visitors and visitor groups to event meetings
• Communicating with and responding to all telephone and email enquiries
• Responsible for ordering and flow of stationary throughout the building
• Preparing and tailoring conference rooms to meet expectations of clients
• Responsible for stock, control, and co-ordination of alcohol for all bars within the centre

Duke of Wellington Public House, West End, W1 (January 2007 –January 2014)
Responsibilities and achievements

• Responsible for stock taking and accounting at the end of each shift.
• Organising promotional evenings/ events
• Reviewing and reporting sales targets to head office
• Training new recruits/bar staff
• Supervising bar staff
bar staff
Zara, W1 (December 2006 - January 2007)

Responsibilities and achievements

• Mentoring trainee sales consultants
• Stock control/end of day accounting
• supervising display of merchandise
• resolving customer queries
Compton’s Public House, Soho, W1 (July 2006 - January 2007)

Responsibilities and achievements:

• supervisory/ co-managing bar staff
• sales accounting
• stock control
• dealing with distributors and brewery personnel
• preparing excel sales sheets for head office

Ishtar Restaurant, W1 (September 2005 - June 2006)

Responsibilities and achievements:

• Front of house Maitre’D/customer liaison
• Taking and processing bookings
• Organising private parties
• Dealing with restaurant suppliers
• Organised staff rotas

Zara, Akmerkez, Istanbul (July 2004 - August 2005)
Sales Supervisor


• Responsibility for department sales targets
• Supervising stock taking/control
• Customer relations
• Training/supervising new staff entrants

Bank of Yapi ve kredi, Istanbul (October 2002 – June 2004)

Responsibilities:

• Customer service advisor

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Qualifications & Training

EDUCATION
BA (Hons) International Finance - University of Marmara (Oct 2000 - May 2004)
Diploma in English - The London Skills Institute (Sept 2005 - Sept 2006)
High School Diploma - College of Adana (Sept 1993 - May 2000)